INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
Also please be aware that some of the images of our cracker contents are used to show customers the type of item they will be receiving inside their crackers and not necessarily the exact gift contents of the crackers. Our Product Descriptions will inform you if the contents of our crackers may vary from what is displayed in the contents image. If this the case please be assured that all contents used will be similar in type and value, as we are always adding new and interesting items to our gift lines.
Where can I view my sales receipt?
You can see your sales receipt in your account and will also send you email with sales receipt
How can I return an item?
- Select the item that you wish to return, and an option from the Reason for return menu.
- To complete your return, follow the prompts.
Will you restock items indicated as “out of stock?”
Yes
Where can I ship my order?
In you address we will ship your item around the UK
INFORMATION ABOUT US
